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0870 1994039
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Testimonials . . .
The service I received from the staff at celticbeds was excellent.... John Lewis

We just opened the box and put up the bed today -- and it far exceeded our expectations in all respects. Not only is it beautiful, it is beautifully constructed and a breeze to assemble. The beds we looked at in the local chain stores did not even come close to matching the workmanship and finish of your bed -- and more often than not, they were more expensive, too. Thanks again for your helpfulness on the phone and the speed at which our bed arrived. We are most grateful. Ed & Nancy Wallerstein

We received the bed yesterday and it is in perfect shape. We set up last night and have been enjoying it ever since. Even my 5 year old has enjoyed it. It is beautiful! Thanks so much for your help - we are very happy with our purchase! Cami 2/21/05

I wanted to send a quick note to let you know we received our new bed and are so very please and happy with it! Thank you so much for being a professional company and showing how much you really do care about your customers. Merry Christmas! Linda C.

HELLO CONNIE, JUST WANT TO LET YOU KNOW HOW GORGIOUS MY GOTHIC BED IS I RECEIVED IT IN 4 DAYS. THE QUALITY IS NOT WHAT I EXPECTED IT'S BETTER. YOU HAVE GREAT CUSTOMER SERVICE. THANK YOU FOR SUCH GREAT BEAUTY IN YOUR WORK. LOVED IT!!!!!!!!!!!!!!!!!!!!!!

Our bed has arrived and is setup already:) Shipped well, assembled easily! You just need to add a customer comments area to your web site now so I can rave about your company and the professional service we have received. We can't wait for our tables t

Thank you and Celtic Beds for great service and a superb product.If there is a formula for making customers happy you have it, we are very pleased with our Sneem queen bed and we think its great value, looks great and are very grateful for your excellent customer service. In essence we would thoroughly recommend Celtic Beds as an excellent resource.What I did not tell you is that I am in the furnishing business, I sell contract furniture for offices and therefore I do have some idea of what represents value.The Sneem bed we purchased would have cost three times the price, close to $2000.00 if a similar quality bed was being sold retail - Wesley Allen

HiThank you so much for getting our new bed to us so quickly. I'm glad that it found its way to rural Wales rather than Cornwall ha!!! We really appreciated not having to sleep on the floor (albeit on our new matress!) when our visitors arrived! Great bed - we love it!!Thanks again Laura Ashley

I was so pleased with the quality of my Celtic bed and the delivery men were so helpful... Laura Ashley

Delivery

Preparing the room for your new furnitureShortly before the due delivery day, usually the day before or the morning your order is due, please ensure your old bed has been moved to one side or even better, out of the room of choice. Unfortunately we cannot help you by removing the old bed and/ or mattress for health and safety reasons but most local councils offer a removal service to encourage responsible disposal. It is critical you do not dispose of your old bed or mattress until your new one has been delivered as on occasion deliveries may fail at the last minute for unforeseen reasons and we would hate you to be left with nothing to sleep on until we rearranged a new date.

On the day of delivery

On the day of delivery it’s a good idea to call the driver on the number we will have given you between 7.30 am and 9.00am for an approximate delivery time and to avoid having to wait in all day. Our first deliveries are often as early as 7.30 am but if you are the first drop we will usually alert you to this the day before. However, if you are receiving a new mattress, we would recommend you leave the packaging on for the first few days to check you and/or any partner are completely happy with it.

For health and safety reasons we are unfortunately unable to take back any mattresses where the packaging has been removed.Before our team leave do please check you are happy with everything and sign the delivery note. If there are any issues at all with your order please make some notes on the paperwork and the driver can feed it back to us straight away.

We always endeavour to keep you up to date with the progress of your order. However, if you are unsure about anything relating to when your order is due or likely to be booked in and would like an update, please call our customer services team on 0870 1994039

Delivery charges

If you are unable to take delivery of your goods on the pre arranged date and give us less than 48 hours notice, Similarly, if you are out when we arrive or you are running late, we are unable to wait more than a reasonable time and will have to move on to the next delivery and rearrange yours for another day at an additional charge
 
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