Customer Comments

These are some of the comments we received from our customers

Connie,

We love our Corrib Bed !!! It's beautiful and very solid. Thanks for you assitance.

Kerry and Nancy

Connie,

I'm not too impressed with the box, but you're right about the packing. It took me 30 minutes to unpack the bed, but it survived the journey unscathed! And it looks awesome and is very solid. The only problem with it is that I 'll end up shelling out for a new mattress to go with the new bed :-)

Thanks again,

Rich

Hi Connie,
A world of thanks for such an awesome bed!

It arrived at 2:00PM. We had it together and had the bedroom cleaned up by 4:00PM. There was soooo much packaging! Our breath was taken away by the bed's size.

I'm sorry to say, but the pictures on your website do not do this bed justice. It is stunning! Now all we need is our castle to match! :)

You have been a great person to deal with and I want you to tell your bosses to give you a huge raise!

Again, Thank you, Thank you, Thank you!

Take Care,
Carmela and Lawrence

P.S. By the way, there was a wench, I mean wrench, included with the bed! HAHAHAHHAAAAA!

Connie,

Thank you so much for all of your assistance. I have received the bed and it is absolutely beautiful. - also its construction is superb.

The delivery service you used was also very reliable. I shall continue to visit your site from time to time.

Warm regards,

Got the bed and it is BEAUTIFUL! Just finished putting together and I can't believe how wonderful it looks. Thank you so much the the quality of the beds and the price.

DS

Dear Connie,

Thank you so very much with our two bed order. Your personal follow up was so impressive that we are telling all our friends to look for Celtic Beds. The packing was done so well too and the beds are so sturdy and beautiful.

Barb

Connie,
The footboard and the table arrived yesterday afternoon in excellent condition! Everything was well
packaged and intact. Thank you for resolving this situation with a minimum of fuss and worry. I am
quite impressed with the customer service provided by your company and would not hesitate to do
business with you again, or recommending you to friends(which I actually already have done!).

Dave...

We received our bed a few days ago and absolutely love it. It was worth waiting for - what a great price and beautiful quality. We'll pass it along word-of-mouth.
Melody and David

After years of searching for the right bed, it's hard to believe the perfect choice just showed up on my doorstep this afternoon. Your customer service has made a lasting impression. Every step in this process has been a pleasure. The bed is gorgeous, sturdier than anything I've seen in the stores, and just right for my room. I'll gladly recommend you to my friends and family. Thank you again for running your business so well and with so much respect for your customers.
Most sincerely,
Alicia

Hello Connie,
I know this is a very late thank you and I apologize for that. Frequently I created e-mail messages to you in my head and had wanted to wait until I had enough time to send a proper message.
I could not be happier with my bed, and I am even happier now that I purchased the Corrib when I did because I see that you have discontinued it. I love it's design...was it not popular?
I absolutely LOVE it. You were correct...it could not have been easier to put together. Everything was all thought out in the design, even down to the finished screw already in a choice of 3 holes to determine height. The finish on the bed is perfect. It is extremely rare to purchase something today and not find ONE flaw...I found none and I am picky.
I have raved about your company to many even this past weekend and sent your site to a few. From the first moment of contact (sending an e-mail with an inquiry and a suggestion) and receiving from the owner of the company no less an immediate response, to the telephone calls to you which were always so friendly, informative, and responsive, to the actual arrival of the bed...everything was exactly as you said it would be and more. I have never seen an item more protected and wrapped and wrapped than this beautiful iron bed. The company that packs and ships is to be commended. Every inch of this bed was wrapped and triple protected by a different material for each level of protection. Seriously, it was awesome. I felt like I had just purchased a million dollar piece of art.
I opened the boxes that the delivery person and I put in my downstairs entrance way and took each piece upstairs to my bedroom...I was able to put it together with no extra tools...anything I needed was already packed in the boxes with the bed.
And on top of all that the price was very reasonable AND included shipping! Can you tell that I am indeed one of your major fans?
I do have one question...the brass knobs...will they / should they be polished? If so with what?
Thank you again Connie and please let Willie and Albert (who also responded to one of my e-mails) know how pleased I am not only with the product but also with the service.
Sincerely, K C

Hello I Just wanted to drop you a line to let you know that I received my bed yesterday all in good shape and order...Thank You so much!!! I just love this bed and it was well worth the wait!!!!Your company is wonderful to work with!!! Thanks again for everything!!!!
D R

Connie,

The bed arrived yesterday and it is absolutely perfect! My new house is rather difficult to get to if you do not have specific directions, so I can see why there was confusion. The driver was very helpful. He noticed that the boxes were a bit damaged and offered to help me unwrap the boxes and check everything out before leaving. (By the way, excellent packing job...It took us at least 20 minutes to get it all unwrapped.) There was no damage to the bed that we could see at all. I imagine it would have to be quite a blow to damage wrought iron in the least. We 're receiving our mattress/box spring next weekend and will assemble the bed then. Anyhow, we are quite pleased and look forward to showing it off at our house warming party next month. Thank you so much for all your personal attention to this order and customer satisfaction in general. You went far beyond the call of duty for any retail businessperson and I couldn't have asked for a better person to do business with. All the best to you and good luck in the future. If we ever find ourselves looking for another bed, we'll be in touch. Sincerely,

J C B

Hi Connie

We picked up the bed on Friday at Estes Freight. It's very nice and I'm EXTREMELY PLEASED!!!!

Thank you for keeping me updated with emails and tracking numbers.

Regards, Judy

Hi Connie,

We received our Black King Gothic Bed yesterday. It had been repackaged because it was torn up but so far we have not found any damage. We still have to carry the headboard upstairs and unwrap it and the rails. We really really love it! All the reviews I read before I ordered were true--made to last, high quality, original design, everything.

Thanks, again Connie for a beautiful bed!

G and D B

Hi Connie,

Just wanted to let you know how delighted we have been with the Mulberry bed we bought for our then 2 year old…. Grace. We are so pleased with the sturdy, fabulous details and construction of your bed. It makes the room and our sweet little girl looks so beautiful sleeping soundly in it. Our baby will be needing a bed soon and I am trying to find her bed in your lines… I would love to be able to do so.

Thank you for your remarkable customer service and quality product. We love that her bed came from Ireland and that it was so well packed, arrived so promptly and THAT IT IS BEAUTIFUL.

You rock. Mary MD

Willie,

I received my Avoca bed today. It's gorgeous and I love it. Dealing with Albert and Connie was a pleasure. They were nothing but helpful and communication was outstanding. I am looking forward to sleeping on this great bed tonight. I want to say that your product is well engineered, well built and packaged with care.

I am extremely pleased with my purchase and I will recommend your product to friends and family.

Thanks.

Michael
Centreville, VA

Albert,

We received the bed yesterday and it is in perfect shape. We set up last night and have been enjoying it ever since. Even my 5 year old has enjoyed it. It is beautiful! Thanks so much for your help - we are very happy with our purchase!

Cami 2/21/05

Connie:
You might find this hard to believe but the same day you sent this message I received a call from the Truck Line! The driver was only (20) minutes from my home when he called. All that being said, I received the furniture, uncrated it, and completed the assembly. Everything arrived in tip-top shape. FYI this furniture is a gift for my Wife who is out of town until Monday. I've kept the entire purchase a secret so expect her to be pleasantly surprised when she gets ready for bed Monday evening. Thanks much!

Michael

Hello Connie,

I just wanted to thank you for helping my husband with the BIG surprise. And what a surprise it was. I had been away for a long girls weekend and when I opened the door to my bedroom there it was….the most beautiful bed I have ever seen.

I had been admiring the Gothic bed since August….it was even bookmarked in my favorites file. I showed it to my husband just a few weeks ago and now it is in my bedroom. I can not say enough how much I LOVE MY GOTHIC BED.

Thank you for such a beautifully crafted product. I will definitely pass your website on to all my friends.

Thanks Again
Angela

Hi Albert,

I wanted to send a quick note to let you know we received our new bed and are so very please and happy with it! Thank you so much for being a professional company and showing how much you really do care about your customers.
Merry Christmas!
Linda C.

Connie,

Thanks for the info. My bed arrived today, (YEA!)without incident, no damage noted. Kudos to your packing departmet, they did an excellent job. Every piece was padded, wrapped, and packed just right for a safe trip! I LOVE my new bed! It is so beautiful! I can't wait to go to sleep!
I had printed the assembly instructions from your website when I ordered the bed, and assembly was a breeze. Thank you again for my gorgeous new bed and all your kind help in getting it here.

Sincerely,
Lisa C.

Dear Connie:
We are dellighted with our Corrig bed. It arrived in perfect condition; we were most impressed with the thoroughness of the packing and the attention to detail. The quality of the construction and the materials is of a much higher quality than any other iron bed we may have considered, and a very pleasant surprise.

Regards,
Andrew and Barbara

Hello!

Just wanted to write and let you know how pleased we are with our new bed...

We were looking on the internet for a new bed to go in our house which we moved to only this July. We couldn't find anything that was quite right until we came across your website. We found several beds that we liked but decided that the 'Celtic' bed was the one for us. It was only when we came to look up the UK distributor, that we discovered that the company was 2 miles down the road from us! We placed the order and left it with them to arrange a delivery... we had this all set up for a Monday, when Cassy found herself unexpectedly at home the preceding Friday. One phone call and 30 minutes later the bed was in the house!!

We are both really thrilled with the bed - it is beautifully designed and very solid. Our three children like it too!!!

Thank you.

Cassy and Craig
near St Asaph, Denbighshire

HELLO CONNIE, JUST WANT TO LET YOU KNOW HOW GORGIOUS MY GOTHIC BED IS I RECEIVED IT IN 4 DAYS. THE QUALITY IS NOT WHAT I EXPECTED IT'S BETTER. YOU HAVE GREAT CUSTOMER SERVICE. THANK YOU FOR SUCH GREAT BEAUTY IN YOUR WORK.
LOVED IT!!!!!!!!!!!!!!!!!!!!!!!!!!

SINCERELY,
JUDI

connie,
thanks so much for the note. we got the bed in record time and love it. it was packed incredibly well and arrived less than 4 days from when we ordered it. your company runs like a well oiled machine and your product is wonderful. the bed frame arrived so fast we have yet to receive our mattress set, but we will send a photo when it is all set up. so glad i ran into your site (via google)--the queen kenmare was exactly what we wanted but could not find. it will look wonderful in our 100+ year old house. in a business world full of shortcomings and incompetence, celtic beds stands out as a rare company of quality, competence and customer care. thanks.

david
athens, ga

Willie,

Claire Gavin here from Cobh. Just wanted to thank you for the bed. We are delighted with it and I hope that we can send some business your way in the future!
Many thanks for the prompt delivery etc..
Regards,
Claire

Hi Connie,
The bed arrived yesterday as scheduled. We put it together last night without any problems. It is beautiful!! Better than I had even expected. Now we just have to wait for our new mattress and box spring to arrive tomorrow. I can't wait to sleep in it!
Thanks for a great, smooth transaction and a wonderful product.

Jane

Connie,
Yes, we were surprised and pleased that the beds arrived so quickly. We had a mattress delivery scheduled for next weekend but, fortunately, we were able to have that moved ahead. So, on Saturday we put our beds together. This was one of those rare occasions where everything fell perfectly into place.

The beds are beautiful. They were impeccably packed and simple to assemble. It took me longer to remove the beds from their protective packaging than it took to put them up.

Bottom line: We are pleased and our two children love their new beds.

Thank you,
Carrol

Our extraordinary bed is finally in place! Connie, thank you for contacting Will regarding the width of the Cal King beds--our stringent requirements (no more than 73.5 inches) to fit into the alcove formerly prevented us from having anything other than a bed frame.
If the internet gives awards for Quality of Product and Customer Service (in addition to site design)--allow me to give a testimonial. Our bed arrived so quickly, we couldn't set it up until several electrical improvements were made to the alcove. Everything your other customers say about impeccable protective wrapping and ease of assembly is understatement!

Before writing this, I forwarded your site to friends from the East to West
Coasts--all are impressed.

Now, I have a daybed in my future--Thanks!

Melissa

I just ordered one of your full-size Gothic beds, and I wanted to tell you how much I love it! I have never seen a bed so solidly built, and it's just beautiful!

Thank you again, and you can bet I'll recommend your beds to all my friends...

Julianna

Hi Connie,
We got the bed and it's gorgeous - even better than the photos! It's also very sturdy and comfortable. We'll send you some pictures of the bed in our home when we've repainted the bedroom.

Best Regards,

Dyana

Hi Connie-
I just wanted to let you know that I LOVE my new bed (despite the minor delivery problems!)...a friend of mine assembled it and it looks GREAT. I am really really pleased.
Thank you again for all your help!
Sandy

Dear Connie,
Sorry it took me so long to write about my new bed! I received it Christmas Eve day--it was perfect. I absolutely LOVE IT!! I purchased the Corrib (King)..and it was better than I expected. For anyone who is afraid to buy over the Internet--don't be!! I was really impressed with customer service too.

Thanks again--and you will be getting some referrals from me!

God Bless,

Donna

Our bed arrived today and we have just put it together. It was packaged well, and in spite of gouges in the box arrived in perfect condition. We are very happy with the quality of the bed. We appreciated the clear instructions for assembly being available online. It all went together very well.
Looking forward to a great sleep,

Jennifer

Connie:
The bed is great. Good quality and beautiful. We are most pleased. Thank for the quick service.

Kathy ~ Glencar Bed

Dear Connie,
I just wanted to write and say that my Avoca bed arrived safe and sound on Dec. 31. I spent the afternoon of New Year's Day putting it together (all of the other customer stories I've read about your amazing packaging job are true!) and it looks absolutely lovely. What a great way to start off the new year.

As soon as I get the rest of the bedroom sorted out, I'll send on a picture of it in its new home for the website.

Thanks so much and Happy New Year!

Marcy ~ Avoca Bed

Connie,
I just wanted to let you know that the bed was delivered today. It arrived in pristine condition and is beautiful!! Jennifer was completely surprised by it and is marvelling over it and all of its detail.

Thanks so much for providing a wonderful purchasing experience on the internet. It was a pleasure doing business with you.

Thanks again

Ryan ~ Celtic Bed

Connie:
Just thought that I would drop you a line to tell you that the bed came and has been set up and is quite beautiful! Thank you for all your help. The delivery person from estes-express was very nice (just a tad late) and the bed was just as I anticipated. I got onto the website and followed the directions to assemble and had no problem at all.
My sister will be ordering one soon, so we're keeping an eye out for the "specials". Let me know if anything is coming up!!

Again, thanks! It's a great bed, and I am very pleased.
Cathy

Hi Connie,
I received the second package today - the bed is absolutely beautiful! I am so pleased with it, and am thrilled that I (finally) decided to go with the Lagan.

Thanks for all your help and patience.

Jodi

Hello Connie,

Dave here. My new GOTHIC bed is all set up and it is absolutely magnificent!!!!!!! Unbelievable!!!!!! Thanks so much for your help and thank everyone at “The Wrought Iron Co.”. I wish I had more bedrooms so I could fit more beds!!! Once again, thanx and let me know if you are going to have the page for cool bedrooms. Bye now, gotta go take a nap.

Dave

Hi Willie,

Just to say thanks. We got the bed yesterday. It is fabulous.

Kind Regards, Mary

Connie,

My bed looks fantastic! On the day I moved, I laid wood flooring in my bedroom and then had to run an errand (around midnight!) so I didn't get a chance to start unpacking the bed until around 2 a.m. I thought I'd never get it unwrapped but once I did I was so pleased with it. I got it set up and the mattress was delivered the next morning. I'll have to take a picture of it and send it to you. I have the bed set up in front of three narrow tall windows and with the cream and pale gold bed dressings it looks unbelievable. It's absolutely gorgeous! I've slept well in it every night! Thanks again for everything. If I ever need another bed frame I'm coming to your company. I'll send a digital pic or a hard copy as soon as I start taking pictures of my new place.

Jody

ed ~ a Sneem bed

Connie,
I've been really slack about taking pictures lately but I will definitely send one or two when I get all the rest of my computer stuff hooked up and you can absolutely use it on your website. You can also use my message to you and please feel free to cut and paste from any other message I've sent because I'd like potential customers to know what kind of prompt response they're going to get from you and how absolutely painless you made this process. I looked at those beds on the website and they're so beautiful and in a way seem unattainable but you made actually having one of these beds so simple. Now it is this lovely thing that I sleep in every night and my bedroom has become my sanctuary and I'll always have that bed. This is a fantastic company and you're very much a part of that success. Thanks again!
Jody

Dear Connie,
The bed was delivered yesterday. My husband and I got it out of the packaging last night and it is perfect. It is so beautiful. I am very pleased with the craftsmanship. Thank you so much for everything. Thank you for holding it for me for so long. I will send you a picture once it is all set up!

Have a Very Merry Christmas and Happy New Year!

Most Sincerely,
Sissy

ed ~ a Gothic queen size ~

Hi Connie,

We love our new bed!! It really is beautiful and very sturdy - exactly as you described! Many thanks for your help during the decision-making process. I will definitely recommend Celtic Beds to anyone who may be looking for these types of beds!

Best Regards, Deanna

Dear Connie,
Celtic Wrought Iron Beds is to be commended for it's invaluable customer service and superior quality workmanship and extraordinary value in its products. My husband and I went to numerous stores and Internet sites only to be disappointed time and time again. Then one day we went to your web site and what a surprise. Not only was it an impressive and beautiful web page but the beds were stunning as well.
With your help, we chose the Clifden King bed. When it arrived, only four days after our order date, we were impressed with the delivery, the way it was packed, and it's simplicity in assembly. It was much more than we expected. The Clifden King bed is beautifully ornate and the finish is perfect. It has stability, weight, and a classic design that we love. We are extremely satisfied and that means so much to us. Thank you so very much for your kind help and assistance through the purchasing process. We will certainly recommend your company to our family and friends..

Warm personal regards,

Deborah and Jay

Hi Connie,
I wanted to let you know our bed arived on Tuesday and we love it! It was very easy to assemble and looks beautiful! I initially tried it at the medium height, but with our new mattress the bed was taller than the footboard, so I had to lower it.

We'd love to try out the white bedposts. They will match the decor perfectly!

The best part about the bed was that my fiancee was at work when I assembled it. So, when she got home she was so thrilled with how good it looked. We're really very happy with the Kenmare. Thanks so much!

Paul

Connie

We received the bed yesterday and it is absolutely beautiful. Thanks for exceptional customer service and for offering this high-quality bed. I've been looking for an iron bed for several months and there is nothing in furniture stores that comes close. As you know, I was uncomfortable making this purchase sight unseen. Not only was there nothing to worry about, but the bed exceeds my expectations (sturdiness, appearance, color, etc.).

Donna

Connie,

We love our Corrib Bed !!! It's beautiful and very solid. Thanks for you assitance.

Kerry and Nancy

Connie,

I'm not too impressed with the box, but you're right about the packing. It took me 30 minutes to unpack the bed, but it survived the journey unscathed! And it looks awesome and is very solid. The only problem with it is that I 'll end up shelling out for a new mattress to go with the new bed :-)

Thanks again,

Rich

Connie,

Thank you so much for all of your assistance. I have received the bed and it is absolutely beautiful. - also its construction is superb.

The delivery service you used was also very reliable. I shall continue to visit your site from time to time.

Warm regards,

Marilyn, New York City

Got the bed and it is BEAUTIFUL! Just finished putting together and I can't believe how wonderful it looks. Thank you so much the the quality of the beds and the price.
DS

Dear Connie,

Thank you so very much with our two bed order. Your personal follow up was so impressive that we are telling all our friends to look for Celtic Beds. The packing was done so well too and the beds are so sturdy and beautiful.

Barb Florida & Colorado

We wish to thank you for our beautiful Clifden bed. We take a great pride in all our rooms and this lovely and very romantic bed is perfect. We also very much appreciated the fact that the bed was delivered when you promised it would be and assembled it in the bedroom for us. The service was excellent. All our bedrooms have names and this is now the" The Clifden Room "

Diane and David Skelton
Ballywarren Country House, Cong, Co Mayo

ed - set up service is only available in Ireland

Connie,
The footboard and the table arrived yesterday afternoon in excellent condition! Everything was well
packaged and intact. Thank you for resolving this situation with a minimum of fuss and worry. I am
quite impressed with the customer service provided by your company and would not hesitate to do
business with you again, or recommending you to friends(which I actually already have done!).

Dave...

PS
The Gothic bed table looks great with the bed!